FAQs

If you have any questions or concerns about our products or services, please don't hesitate to contact our customer service team. We're here to help.

• How long will it take for my order to arrive?

Once your order has been processed and shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your shipment on our website or on the carrier's website.

We strive to ship all orders within 1-2 business days of receiving your order. However, please note that some items may have longer processing times due to high demand or limited availability. In these cases, we will notify you of any delays and provide an estimated shipping date.

• Do you offer free shipping?

Unfortunately, we do not offer free shipping at this time. The cost of shipping will vary depending on the size and weight of the items in your order, as well as the shipping destination. You can view the shipping cost for your order at checkout before completing your purchase.

• What is your return policy?

Unfortunately, we do not accept returns at this time. We apologize for any inconvenience this may cause.

However, if you receive a damaged or defective item, please contact our customer service team as soon as possible. We will work with you to resolve the issue and arrange for a replacement or refund if we see fit and necessary.

• Can I cancel or modify my order after it has been placed?

Unfortunately, we are not able to cancel or modify orders once they have been placed.

• How can I contact your customer service team?

If you need to get in touch with our customer service team, you can fill out the details above to send us a message. Please keep in mind that we receive a high volume of inquiries and it may take up to 5 business days for us to respond. We appreciate your patience and will do our best to assist you as quickly as possible.